Development
A very important part often neglected in any system or process implementation is continuous follow up and fine tuning. The market, your customers and your organization and offerings are constantly changing. You need to keep up!
Typical services we provide to our customers on a continuous basis are:
Process evaluations
Follow up on internal workshops and customer interviews
Evaluation of CRM system usage. Frequency, missing information, find weak users etc
Additional training
Management/reporting tools and how to use them
Additional system functionality
Additional system integration
Database clean up / adding of new prospects
1st or 2nd line support
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